Kitchen Ranges – Electric

Call us on

04 568 2550 or
04 293 4322

Kitchen Ranges – Electric

Frequently Asked Questions

The range is not working at all.

  • Possible Problems :
    • No power reaching the range.
  • Possible solutions :
    • Check the fuse box/circuit breaker.
    • If you don’t find a problem, call for service.

One of the top elements doesn’t heat.

  • Possible Problems :
    • Defective element, wiring, terminal block or switch.
  • Possible solutions :
    • Check each element.
    • Call for service

A top element doesn’t cook well.

  • Possible Problems :
    • Wrong sized pan.
    • Damaged element.
    • Defective element, wiring, thermostat or selector switch.
  • Possible solutions :
    • Use flat-bottomed pans that just cover the element.
    • Replace the element.
    • Call for service.

You can’t get the oven to heat.

  • Possible Problems :
    • The oven is in its self-cleaning cycle.
    • The oven is in Auto mode.
  • Possible solutions :
    • Reread the instructions and reset it.
    • Change clock to manual mode.

Unreliable Oven Temperature

  • Unreliable oven temperature is a common complaint. The thermostat that maintains oven temperature is part of the oven control. If the thermostat fails, have the entire control replaced.
  • To gauge the problem, place an accurate oven thermometer in the center of a 180 degree oven.
  • After 20 minutes, check the reading.
  • If it’s more than 10% too high or too low,Call for service.

The oven doesn’t hold the temperature you set.

  • Possible Problems :
    • Damaged door gasket.
    • Thermostat is faulty.
  • Possible solutions :
    • Replace the gasket where possible
    • Call for service.

The timer doesn’t work.

  • Possible Problems :
    • Loose connections.
    • Damaged timer.
  • Possible solutions :
    • Check the instructions and reset it.
    • Call for service.

The oven door won’t stay shut.

  • Possible Problems :
    • Defective hinge or spring.
  • Possible solutions :
    • Replace the defective hinge or spring.

Condensation forms inside the oven.

  • Possible Problems :
    • Clogged vent.
    • The door doesn’t close properly.
    • The oven doesn’t preheat properly.
  • Possible solutions :
    • Clean the vent. If there is an air filter, clean or replace it.
    • Check the gasket and door hinge springs.
    • Preheat the oven with the door ajar.

Get in touch

No job is too big or too small, let us know what you need and we’ll do our best to sort it out for you to get you back up and running.

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